I Need Help

014If you or someone you know is in need of assistance, we want to help! Please reach out to us by phone at 518-581-1097. Our hope in talking with you is to understand your situation and to help you get the resources you need, whether it’s staying with us or finding an alternate program that might be a better fit for you.


*Interim hours due to COVID-19: Wednesday – 10am-4 pm

Each Monday, Wednesday and Friday the outreach coordinator is available in to distribute food, clothing and personal care items and connect you with resources you may need. We also make weekly stops to several motels and encampments in the Saratoga Springs area where homeless individuals and families temporarily reside.  If you are in need of assistance, food, clothing, toiletries, or information and referrals, please call 518-581-1097. We will make every effort to assist you with the resources and supplies you need.

Drop-In Center

*Temporarily closed due to COVID-19

Tuesday and Thursday, 11 a.m. – 3 p.m.
20 Walworth Street
Saratoga Springs, NY 12866

Adults ages 21 and over are invited to drop-in at the 20 Walworth St. shelter each Tuesday from 11:00 a.m. – 3:00 p.m. As a safe haven from the streets, we will provide you with a meal, laundry, showers, phone and internet use. We will refer you to other services providers you may need such as healthcare, mental health, substance abuse, domestic violence and much more. We ask that you are sober during your visit.


*Due to COVID-19 please call for shelter availability. If beds are unavailable please call Department of Social Services in the county of your last residence.
Saratoga County – 518-884-8410
Warren County – 518-761-6300
Washington County – 518-746-2300

Who is eligible for assistance at SOS?
We work with men and women 18 years and older who are currently homeless or at-risk of homelessness.  Since Shelters of Saratoga is a sober environment, candidates for shelter must be sober upon admission and be willing to connect with recovery support services as needed.  Some individuals may be ineligible to stay at SOS based on a criminal history which is violent in nature and would threaten the safety of our residents.

What does it cost?
If you have an income (work, unemployment, SSI/SSDI, Veterans Benefits, pension etc…) the cost is 30% of your monthly adjusted gross income. If you do not have an income you may be eligible for assistance through the Department of Social Services. Our staff will make every effort to ensure your stay is covered through our network of various funding sources.

How does the intake process work?
We ask those seeking shelter to visit the Department of Social Services in the county which you last had a stable residence. We currently accept placements from the following counties:
Saratoga County DSS
152 West High Street
Ballston Spa, NY 12020
9 am – 5 pm – Monday-Friday

Warren County DSS
1340 U.S. 9
Lake George, NY 12845

Washington County DSS
383 Broadway
Fort Edward, NY
8:30 am – 4:30 pm


What can I expect at Shelters of Saratoga?
SOS is not your ‘average shelter’. You can expect a safe, clean, home-like environment, including a community room, kitchen, separate men’s and women’s bathrooms and dorm-style living. You will meet a team of caring staff and volunteers and you will be given a delicious, home-cooked meal every night.  We will provide you with any needed personal items and clothing, and we will do our best to connect you with any resources that you may need to be successful.  You can also expect to receive one-on-one case management support with an approach tailored to your needs.  At Shelters of Saratoga, we care about you as you are and want to help you forward towards change with the tools you need.

What is required of me?
Since you are making our house your temporary home, we ask all houseguests to participate in keeping the house clean and friendly.  We expect all who stay here to be honest, respectful and considerate of others at all times.  You must abide by the house rules, help out as needed, and participate in the community here at SOS.

You are required to meet twice weekly with your case manager to discuss your individualized plan and review the next steps in achieving your housing, employment or educational goals.  Throughout the week you are expected to follow through on the steps discussed with your case manager and report back at your next meeting.

How long can I stay?
The typical stay is 30-60 days in our shelter program. However, there is no defined limit to the number of days that a guest can stay with us.  We understand that everyone’s situation is different and that it takes time to rebuild and start anew.

Affordable Housing:

We make every effort to place houseguests graduating from the shelter program in our affordable housing units, however, we may have open units for those who are not houseguests. To put your name on our waiting list please call and speak with Cindy Harrington at 518-581-1097 or email info@sheltersofsaratoga.org